We have been faced with a particular snafu for a while now, wherein attempts to apply the Corporate license (1300 seats, expires August 2020) are met with the following A/V database ‘error’: Database release date does not correspond to license term
Conversely, applying the database update Task is me with this error: License has expired or application is not activated
Protection name: Kaspersky Security for VIrtualization 3.0 Light Agent (v188.8.131.5224) ← This is NOT working
Protection name : Kaspersky Security for VIrtualization 3.0 SP1 Light Agent (v184.108.40.20679) ← This *IS* working
This is for a large gov’t entity, and upgrades are not in the current vocabulary, please refrain from such suggestions. Both the working and non-working systems are in the same /24 subnet and managed by the same KSC.
KSC is running Windows 2012 R2 Standard 64bit
Screenshots provided to showcase the conundrum.
We’ve tried applying the ‘rollback’ Task, not sure wtf that did but fixing something is not it. Have deleted/moved to a new managed devices subfolder, deleted/recreated Virtualization 3.0 specific tasks, and even moved to a different KSC server (managing the other half of the ksv/SVM’s, which also exhibits the same exact failure/error in line with the same old versions) all to no avail.
Thoughts and non-upgrade solutions will be greatly appreciated, and thank you for reading.
Best answer by Caos
Please open a support ticket in Kaspersky Company Account.