Kaspersky
Question

ksc11 master server unable to connect ksc 11 slave servers.

  • 7 November 2019
  • 37 replies
  • 970 views


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37 replies

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Hi,

will I get any solution regarding this issue. Please update.

Thank You

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Hi team,

How many days I have to wait for a solution,? It's very difficult to manage so many slaves individually. Please do the needful ASAP.

BR

Userlevel 5
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Then installed the ksc by swapping the ip 

Could you please clarify whas the IP of maser server changed?  Cold you please confirm that maser server`s old certificate was restored from thr backup?

Thank you!

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hi,

Old master server ip was 192.168.10.10. After that when new server was ready his ip was 192.168.10.11. Then swap ip . new server ip was changed to 192.168.10.11 to 192.168.10.10 & old server ip from 192.168.10.10 to 192.168.10.11. After that new server working as master whose ip is 192.168.10.10 was restored with earlier dated back of the old server. But the issue is that slave server’s are not getting connected after successful restoration. Please provide a final resolution.

Thank You

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Hi,

Still there is no resolution regarding master slave connectivity.

Thank You

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Hi team,

Please update regarding this issue. What to do next?

Thank You

Userlevel 5
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Hi,

I confirm that 13000TCP, 14000TCP, 13291TCP and 15000UDP are opened on firewall.

It was working fine in old server. Only the issue occurred after installing kes11 on the new win2k8 server.

 

It is not recommended to use KES on Server-OS - please use KS4WS instead 
https://support.kaspersky.com/ksws10#downloads

Regards
Alex

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Hi,

Alex the main issue is master server is not able to connect slave server after restoring earlier dated backup in new master server with same ip. Old master server was windows 10 & the master server od is windows 2012.

BR

Userlevel 5
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.. Old master server was windows 10 & the master server od is windows 2012.

 

Only the issue occurred after installing kes11 on the new win2k8 server.”


With KES11 the KES-Firewall is installed on the Server - mayby this is blocking the communication.
Test without KES11 or with Firewall disabled.
In case this is the reason: Install KS4WS (recommended) or configure Trusted Networks in the KES-Policy

Regards
Alex

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hi,

Issue resolved. Thanks.

BR

Userlevel 5
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Could you please confirm that admin server certificate was correctly restored at new admin server?

Thank you!

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Hi,

added a slave server`s certificate to wizard, add a maser server`s certificate at slave server(at server properties). Once master server`s certificate is added to slave server it will connect to master and should be authorized with master server`s certificate.. Before that I have to uninstall ksws & installed kes11 then disable firewall component from policy. After that master server connected to the slave servers successfully. Please close this topic. Thanks.

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