Kaspersky
Question

KSC Installation Error

  • 11 July 2019
  • 3 replies
  • 57 views

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Dear Support,

Greetings,

I am having an issue while installing KSC 10.4.343, the server machine is freshly installed with all pre requisites:

Windows Server 2012 R2
CPU:2
RAM:8
Disk space:50 gb

But during the installation error appears (as attached herewith), I have also completely uninstalled SQL Server and all its component, restarted the server and re-installed KSC from scratch but every time same error appears.

I am sure that its not the issue of KSC installation package because I have used this package so many times, also I tried to install SQL Server 2014 Express edition stand-alone package but it still halt and failed with error (in snapshot attached).

Please guide on this.

Thanks



3 replies

Hello,

Unistall SQL Express x86 because not supported and please install x64 release from this link ==>

https://www.microsoft.com/en-US/download/details.aspx?id=42299
(Express 64BIT\SQLEXPR_x64_ENU.exe)

Best Regard
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Hello,

Unistall SQL Express x86 because not supported and please install x64 release from this link ==>

https://www.microsoft.com/en-US/download/details.aspx?id=42299
(Express 64BIT\SQLEXPR_x64_ENU.exe)

Best Regard

Dear,

Thanks for your response.

Actually the embedded SQL Server 2014 Express edition is being installed which comes with the KSC 10.4.343, i have installed same package on so many devices of 64 bit but it never happened.

Any other clue ? Thanks
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Dear Support,

Issue is resolved, it was due to TLS 1.0 disabled which was causing connection interruption and resulted failed to install SQL Server. After enabling it the SQL Server is installed so is KSC,

this thread can be closed now.

Thumbs up for super prompt response !!

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