Kaspersky
Question

KSC console 11 install problem

  • 29 August 2019
  • 7 replies
  • 112 views

Hello,

I cannot install Kaspersky Security Center Console 11 on windows 10

I run setup and nothing happens. When I run KSCC.msi there is message: "To install the application, run the setup.exe file."

Regards,
Michal

7 replies

Userlevel 4
Badge +2
Hi,

Could you please provide us with GSI log from that host?
Hello,

Here you are.
Userlevel 4
Badge +2
Thank you for that info!

For further investigation please provide us with console installation logs as described at the article - https://support.kaspersky.com/9320#block2
Hello,

Instalation logs included.
Userlevel 4
Badge +2
Could you please confirm that $klconsole-YYYY-MM-DD-HH-MM-SS.log was not created during instalation?
Yes, it wasn't created
Hello, any update to my case?

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