KSC 13 Database Error

  • 31 March 2021
  • 2 replies

We are facing the same database issue as posted in the russian forum (answer 1):


Is there any solution available?


Also all Clients with Network Agent 13 are getting duplicated. (same as answer 4 in post)

2 replies

Hi Tannibal,


I have the same issue.

I have logged it with support, and they have suggested this is a wider problem than just us. They are reporting it to Kaspersky HQ.

Fortunately for me, I only rolled the update out to a couple of test devices before pushing it out to all endpoints.


Regards, Stephen

Yeah, seems like this - first customer upgrading to KSC 13 - same DB Errors in event log and admin server service not starting

installed KSC 12 from Backup an now customer has a working server