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KESL10 - License Not Installed

  • 12 June 2019
  • 3 replies
  • 156 views

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I have an issue with a couple of Linux devices that give this error. Images attached.


When I try to manually install the key using the method provided here, I get this result.


Results of klnagchk on this device:

code:
Starting klnagchk utility
Checking command-line arguments...OK
Initializing basic libraries...OK
Current host is 'REDACTED'
Network agent version is '10.5.0.42'


Reading settings...OK
Checking settings...OK
Administration Agent settings:
Server address: 'REDACTED'
Use SSL: 1
Compress traffic: 1
Server SSL ports: '13000'
Server ports: '14000'
Use proxy: 0
Certificate: present
Open UDP port: 0
UDP ports: '15000'

Profiles

Profile name: 'CanResolveLAN(testing)'
Server address: 'REDACTED'
Use SSL: 1
Compress traffic: 1
Server SSL ports: '13000'
Server ports: '14000'
Use proxy: 0
Enter roaming mode: 0

Profile name: 'CannotResolveLAN(testing)'
Server address: 'REDACTED'
Use SSL: 1
Compress traffic: 1
Server SSL ports: '13000'
Server ports: '14000'
Use proxy: 0
Enter roaming mode: 0

Locations

Location name: LAN
Profile to use: "CanResolveLAN(testing)"
Condition: DNS server, one of REDACTED, REDACTED

Location name: WAN
Profile to use: "CannotResolveLAN(testing)"
Condition: DNS server, none of REDACTED, REDACTED

Ping period, minutes: 5
Conn timeout, s: 30
RW timeout, s: 180
HostId: REDACTED


Connecting to server...OK

Connecting to the Administration Agent...OK
Administration Agent is running
Acquire Administration Agent statistics...OK
Administration Agent statistics:
Ping count: 230
Succ. pings: 230
Sync count: 1
Succ. syncs: 1
Last ping:06/12/2019 07:09:55 PM GMT (06/12/2019 02:09:55 PM)


Deinitializing basic libraries...OK
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Best answer by ForYouAreCrunchy 15 August 2019, 16:06

This was resolved. INC000010665105
View original

3 replies

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This was resolved. INC000010665105
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Do I need to make a ticket with my company support?
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If there's a way to do GSI Report on Linux, I'll gladly give that report.

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