We have several problems with the Kaspersky Endpoint Security for Mac and the Kaspersky Security Center.
Our versions :
KSC : 188.8.131.521
KES for Mac : 184.108.40.2061
KES Agent for Mac : 220.127.116.11
All our MacOS computers are in "Critical" status in the KSC console with the message:
Virus scan has not been performed for a long time
In the list of tasks on a computer for example, by selecting the "Scan" task, we have a status: "Completed", the same in the list of "Events".
On the KES for Mac side, all indicators are ok.
Problem 2 :
In the KSC console, we have all the Mac computers in duplicate.
COMPUTER1234 – OS Type: Mac OS X - NetAgent is installed OK – Version information OK.
COMPUTER1234~2963122 – OS Type: - No Version information
If we delete COMPUTER1234~2963122, it returns to permeance
Do you have any idea?
Thank you for your support.