Kaspersky
Question

KES 11.2.0.2254 always shows restart is required after CF1


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  • Junior Helper
  • 77 replies

Hi.

I have this problem with all KES 11.2.0.2254, it happened after patch CF1 so please let me know how  to solve it. It’s not a normal behavior, it shouldn’t happens.

I’ve performed a lot of restart without resolve it.

 

 


12 replies

Userlevel 5
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Hi,

Could you please provide us with GSI log from one of affeected host?

Thank you!

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This is GSI log, thank you.

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Hi,

Could you please provide us with GSI log from one of affeected host?

Thank you!

 

Hi Nikolay, what emerged from the analysis of the GSI log?

Please let me know.

Userlevel 3
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same issue. had to restart several times in order to get rid of this message.

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same issue. had to restart several times in order to get rid of this message.

 

Yes, after a lot of restarts seems to be solved!

Userlevel 3
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In my case, it was about 4-5 times.

A signature update can also require a reboot, that is why I think this was a major signature update.

This problem only happened once, but on several computers.

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It happened on all KES 11.2.0.2254 that received CF1

identical problem for two of my clients around 600 workstations total since maj 11.2 each time windows tuesday was updated. two restart required one for maj windows the other for kaspersky this becomes painful I just went to 11.3 I am waiting to see if the problem has been solved.

 

I am amazed that there is little back on this problem.

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 identical problem for two of my clients around 600 workstations total since maj 11.2 each time windows tuesday was updated. two restart required one for maj windows the other for kaspersky this becomes painful I just went to 11.3 I am waiting to see if the problem has been solved.

 

I am amazed that there is little back on this problem.

 

I absolutely agree with you, too few answers, if you don’t solve it open a ticket on the company account page.

https://companyaccount.kaspersky.com/account/login

I will keep you informed if version 11.3 corrects the problem but apparently I have read the release notes I have not seen any mention concerning restarting reccurent
Userlevel 3
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I have not had this problem anymore, just once. I have CF1 on all KES11.2 installations (as soon as it was published).

 

all the workstations are also in CF1 but I encounter the problem when updating windows on Windows 10 workstations: Shift windows restart. Kaspersky in turn requests a reboot afterwards.

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