Kaspersky
Question

kaspersky endpoint 11 block hole network

  • 14 August 2019
  • 5 replies
  • 211 views

  • Community Citizen
  • 2 replies
hi
first apologize for the weakness in English

after upgrade kaspersky endpoint 10 sp2 to kaspersky endpoint 11 There was a issue with the network

My clients are randomly disconnected from their network.
no internet . no share and nothing

after i pouse the kaspersky for a 1 hours the problem solved !


i checked the log in firewall . network attack detect . behavair detection and There is nothing

plz help me
tnx

5 replies

Userlevel 4
Badge +2
Hi,

Could you please provide us with an export of Network attack report?
Hi,

Could you please provide us with an export of Network attack report?

i have gsi report
Userlevel 4
Badge +2
Have you tried to disable KES components one-by-one to determine which one causes the problem?
Have you tried to disable KES components one-by-one to determine which one causes the problem?
yes
i tried disabling components one by one but desabeling any of them did not solve my problem

however when pouse the kaspersky for a 1 hours the problem solved !

i think network attack block something but nothing in report and log
Userlevel 4
Badge +2
Thank you for that info!

Please create a request to companyaccount.kaspersky.com to get PF7517.
Please install the patch and let us know is the issue solved.

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