Kaspersky
Question

Kapersky Cloud Failed to redirect to server, s103, failed to obtain connect.

  • 26 June 2019
  • 7 replies
  • 145 views

I saw in the forum some servers have problems to make the login to workshop, s103 is not working all it says "failed to obtain connect" and it last some minutes before get redirect to this error.

7 replies

Userlevel 7
Badge +6
Hi,

Please open a support ticket in Kaspersky Account, perhaps s103.cloud.kaspersky.com is not available at the moment to maintenance work .

Regards
Im sorry, I was talking about the business Hub 😕. But Maybe you can help me, when I do not have the Enderpoint installed the workshop opens, but when I install back appear me this when I click in workshop and wait for some minutes.

EN
code:
Secure connection failed

An error occurred during a connection to s103.cloud.kaspersky.com:8080.

A page being viewed can not be displayed and the authenticity of the received data could not be verified.


I can´t use the support site because want to me to put a key but im in trial and the site do not accept my key. I wanted to try the enderpoint...
Exactly the same issue for me for the past 3 days using s103. Worked briefly yesterday but has otherwise been consistently down. Attempting to trial the service at the moment, so not off to a very good start.
Userlevel 7
Badge +6
Hi,

I try to ask about this problem.
In my case with license (not trial) without problems.

Regards
Userlevel 7
Badge
I moved your topic to the corporate section, because in is about KES Cloud (which is corporate).
Userlevel 7
Badge +6
Hi,

It was probably due to maintenance tasks on the Cloud servers, try again.

Regards
Userlevel 7
Badge +6
I can´t use the support site because want to me to put a key but im in trial and the site do not accept my key. I wanted to try the enderpoint...


With yout trial key you can create a user and open a support ticket in Kaspersky Company Account
If not, then contact with Kaspersky support in your region and say to them.

Regards

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