Kaspersky
Question

INC000010682487

  • 28 August 2019
  • 3 replies
  • 60 views

worst kaspersky support
no one responding i traid so many time reach this 91-22-61992525 You can also submit a request using this link: https://support.kaspersky.com/b2b

this is my ticker ID INC000010682487 created on 08/08/19
still i am followup and wasting my time.

if kaspersky not able to provide support why selling product.
i will definitely move to quick heal, but i want to let you know why i am kicking kaspersky.


we facing internet blocking and outlook not connecting .

one more issue is netagent not installing on server 2012

3 replies

Userlevel 7
Badge +11
no one responding i traid so many time reach this 91-22-61992525. INC000010682487 created on 08/08/19, we facing internet blocking and outlook not connecting & netagent not installing on server 2012
Hello @nssindia,
Welcome!
I called 91-22-61992525, and got thru immediately. Ruksana advised she will notify the Technical Team who will respond asap.
&
Since submitting INC000010682487, have you sent a followup email or updated INC000010682487 via the web portal.
Also, have you used https://companyaccount.kaspersky.com/account/login and https://support.kaspersky.com/corporate/msa

Thanks
conversion is continuously going on on portal and i submitted all reports what they asked.
Userlevel 7
Badge +11
@nssindia,
I have no idea what "conversion is continuously going on on portal" means?
So, if you've submitted requested data, Kaspersky Technical Support have actually responded 🤔

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