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HTTPS traffic is blocked on KES11 for Mac on Mojave

  • 4 November 2019
  • 3 replies
  • 83 views

Hi,
I have some users reporting that https does not work. Its the KES11 for Mac that is blocking the traffic, after a reboot all woks fine again.

Is there any know issues with https on KES 11 for Mac on Mojave?

 

Many thanks,
Oliver

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Best answer by Dmitry Parshutin 6 November 2019, 05:47

Hello!

Please create an incident to your company account!

Thank you!

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3 replies

Userlevel 4
Badge +2

Hi,

Coul you please provide us with an export of activre policy for Mac and clarify what https resources exactly does not work correctly?

Thank you!

Hi Nikolay
the symptom is that you can not browse to https://google.com (or any https URL) in any web browser(Safari, Chrome, Firefox), Skype does not connect.

Will check is the policy export contain any personal info and upload later.

The issue is resolved by restarting the computer. And the issue appears after sleeping and waking up the Mac during several days of use.

Is there a way to gather information about the situation in KES for Mac?

Thanks,
Oliver

Userlevel 3
Badge +1

Hello!

Please create an incident to your company account!

Thank you!

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