How to create install package for KSC without firewall? [moved]

I want to use KSC with Windows firewall, but it creates installer with firewall - when I disable it in security profile then both firewalls are disabled.
I tried to install KES and then apply our license but then such device isn't visible in KSC.
How can I install KSC on devices so there's no KSC firewall and Windows firewall stays enabled?

2 replies

Userlevel 7
Badge +4
Welcome. I am guessing that you are in a Business Product environment, but instead of moving this topic to the Business section of this forum, I am going to ask you to get this issue to Tech Support.

Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request:

a. Description of the issue.
b. Screenshot, as needed.
c. GSI
Thanks, but could you please actually move this topic to the Business section?