Kaspersky
Question

functionality disabled due to instability


Generally speaking, what would cause me to get an "instability" error on a computer? Running 11.1.1.126

Event type: Task cannot be performed
Application\Name: Kaspersky Endpoint Security for Windows
User: NT AUTHORITY\SYSTEM (Initiator)
Component: File Threat Protection
Result\Description: Cannot start task
Object: File Threat Protection
Object\Type: Subsystem
Object\Name: File Threat Protection
Reason: functionality disabled due to instability

10 replies

Userlevel 4
Badge +2
Hi,

Could you please provide us with GSI log from that host?
Thank you!
GSI
Userlevel 4
Badge +2
Согласно отчету GSI
"The Kaspersky Endpoint Security Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service."

Уточните, пожалуйста, создаются ли при падении KES дампы?
Пожалуйста, воспольуйтесь любым файлообменным ресурсом для выгрузки дампа и приложите к своему ответу ссылку.

Спасибо!
Restarting the whole computer doesn't fix it for me. It still says "failure" and "protection is off" and the instability error.
Userlevel 4
Badge +2
I`m sorry for russian language answer.
Here it is in english:
According to GSI report
"The Kaspersky Endpoint Security Service service terminated unexpectedly. It has done this 1 time (s). The following corrective action will be taken in 10000 milliseconds: Restart the service."

Please specify if dumps are created when KES falls
Please use any file-sharing resource to unload the dump and attach a link to your answer.

Thanks!
Generally speaking, what would cause me to get an "instability" error on a computer? Running 11.1.1.126

Event type: Task cannot be performed
Application\Name: Kaspersky Endpoint Security for Windows
User: NT AUTHORITY\SYSTEM (Initiator)
Component: File Threat Protection
Result\Description: Cannot start task
Object: File Threat Protection
Object\Type: Subsystem
Object\Name: File Threat Protection
Reason: functionality disabled due to instability


I have same problem with me.
How would I go about finding that out?
Anyway...pf7517 did the trick
how did you solve the issue ? i have same error.
I retract what I said...the patch ended up not working. I have a ticket open with them but it's going slowly. I have ended up rolling back many machines to 11.0.1.90 because of it.

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