Kaspersky
Question

Error update / Scan on server

  • 5 August 2019
  • 3 replies
  • 250 views

Hello Team,

Recently one of our server not updating or not able to run scans. the connecting with security center is up.

The client server is 2003
Errors from events"
Event type: Task cannot be performed
Result\Description: Cannot start task
Object: Custom Scan
Object\Type: Subsystem
Object\Name: Custom Scan
Reason: Error code: 80000100

Event type: Not all components were updated
Result: Not all components were update

Event type: Error updating component
Result: Error updating component
Object: KLAVA
Object\Path: KLAVA
Object\Name: KLAVA

Please assist.

3 replies

Userlevel 2
Badge +1
Hello!
Can you please specify the versions of products that you uses.
Thank you!
Kaspersky Security center 10

Client software : Kaspersky endpoint security10 for windows 10.2.1.23.
Userlevel 2
Badge +1
Kaspersky Security center 10

Client software : Kaspersky endpoint security10 for windows 10.2.1.23.

Hello!
You need to update your KES Version. 10.2.1.23 is not supported since 01 January 2017.

Thank you!

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