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End point installation package keeps getting stuck kaspersky security center 11 [ MOVED]

  • 15 July 2021
  • 6 replies
  • 38 views

I am using kaspersky security center 11. I am trying to install the endpoint protection on  a server. The install keeps getting stuck while downloading. What can I do to fix this problem? Any help will be appreciated. Thank you.

Screen shot included.

 

 

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Best answer by Caos 16 July 2021, 08:10

Hi,

KSC v11 is in limited support, please update to Kaspersky Security Center v13.

Review:

https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc11

KSC v13

https://support.kaspersky.com/ksc13#requirements

Regards

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6 replies

Userlevel 7
Badge +11

Hi,

KSC v11 is in limited support, please update to Kaspersky Security Center v13.

Review:

https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc11

KSC v13

https://support.kaspersky.com/ksc13#requirements

Regards

It turned out that the install package had completed. It was just something wrong with the interface. When I clicked cancel, it showed that the update had completed.

Thank you.

Userlevel 7
Badge +11

Hi,

You´re welcome, but remember that KSC v11 is in limited support .

Regards

Thank you. I am going to attempt to up grade to KSC13. I am just learning this. You are saying that I need to post questions to the KSC13 thread?

Thanks.

Userlevel 7
Badge +11

Hi,

You´re welcome.

Not, review: https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc11

Recomendation is update to full support versions.

Regards

Userlevel 3
Badge +1

From my experience this starts the KSC global Update task (in background) and this can take long time (20 -40 minutes is normal).

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