Kaspersky
Question

Download update to repository: RUNNING but Nothing

  • 8 January 2020
  • 3 replies
  • 207 views

I’ve KSC 11.0.0.1131 and KES 11.1.1.126.

I ran (Download updates to the Administration Server repository) task but nothing is downloading and the percentage status still is 0%

How to solve this issue?


3 replies

Userlevel 1
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Hi,

try to:
1) verify that Patch B has been applied to KSC Server
2) stop the update task and verify that you do not have any up2date.exe process up and running anymore
If the previous steps were not enough:
3) try to clear updates repository
4) delete the update task and create a new one with default settings

M

 

Hi,

try to:
1) verify that Patch B has been applied to KSC Server
2) stop the update task and verify that you do not have any up2date.exe process up and running anymore
If the previous steps were not enough:
3) try to clear updates repository
4) delete the update task and create a new one with default settings

M

 

 

Hi,

I faced the same issue then I followed these instructions. It’s working now but there’re

tow problems:

  1. this task takes more more more time before completing.
  2. during the update, this message appears time to time (DNS resolve …..)

Hi,

try to:
1) verify that Patch B has been applied to KSC Server
2) stop the update task and verify that you do not have any up2date.exe process up and running anymore
If the previous steps were not enough:
3) try to clear updates repository
4) delete the update task and create a new one with default settings

M

 

 

Hi,

I faced the same issue then I followed these instructions. It’s working now but there’re

tow problems:

  1. this task takes more more more time before completing.
  2. during the update, this message appears time to time (DNS resolve …..)

 

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