Kaspersky
Question

connection to the administration server has failed for this reason

  • 10 July 2020
  • 4 replies
  • 502 views

We have a problem with hardware Kaspersky Security Center Server and we made an urgent installation of the Kaspersky Security Center on a new server and we brought a Backup of Administration Server data copy we were storing in an external disk for the old Kaspersky Security Center Server.

 

After the installation process for Kaspersky Security Center 11 and after the restoration process, we cannot log in to Kaspersky Security Center 11 And i see error message “ connection to the administration server has failed for this reason “

 


4 replies

 

Badge

Try with the app Kaspersky Security Center 11 Remote Diagnostics Utility and if it fail open a ticket to the company support

Failed to establish connection to remote Device location( http:…..13291) connection has failed

Userlevel 6
Badge +5

The service is running?


Regards
Alex

Reply / Ответить