Kaspersky
Question

"Confirmation needed to install update" error

  • 17 October 2019
  • 8 replies
  • 4459 views

Hello,

I'm getting a "Confirmation needed to install update" error every time i update the software. This error is worrying as i can barely go through a successful scan. Please help. i'm using Version: Kaspersky Endpoint security for windows 11.1.0.15919


8 replies

Userlevel 5
Badge +4

Hi,

Could you please describe the problem with more details and provide us with several screenshots that illustrates the issue.

Thank you!

Good night,
find attached the bug and the GSI I ran yesterday.

Userlevel 5
Badge +4

Thank you fo that info!

Could you please clarify are these updates accepted at KSC?

Hi, 

Is it possible to disable this notification (Confirmation needed to install update), in KES 11 interface, from a policy in KSC 11?

 

Thank you,

Userlevel 5
Badge +4

Hi,

There is no way to do so via policy.

However, you can accept that update at Advanced-application management-Software updates and it will be installed without confirmation from user.

Thank you!

Hi,

Thank you for the info @Nikolay arinchev .

Regards,

“Confirmation needed to install update”

is there any solution.?

i tried reinstallation 

Userlevel 6
Badge +5

As Nikolay already mentioned: Approve the updates in the KSC in "Advanced" - "Application management" - "Software updates". Then there is no longer any query on the client for approved updates.

 

 


However, I recommend only allowing approved updates via update-task.
 


Regards
Alex

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