Kaspersky
Question

Can't connect to KSC administration server: I/O operations are currently paused. Please try again later

  • 27 May 2021
  • 3 replies
  • 165 views

Badge

We frequently receive the error message as per title. Does anyone know what causing this and how I can mitigate it?


This topic has been closed for comments

3 replies

Hi Adam, what is your Kaspersky Security Center version and patch applied?

Badge

We are running version 11.0.0.1131

Updates installed: a

Thank you for the information Adam, Kaspersky Security Center 11.0.0.1131 is on limit support. It's recommended to upgrade to a fully supported version.

However, you can try to apply patch B. 

Kaspersky Security Center 11 (version 11.0.0.1131): patch B can be found here: https://support.kaspersky.com/15293#block3

If the issue continues, please kindly contact Kaspersky Support.

For more information on Product Support Lifecycle, B2B click on this link: Product Support Lifecycle B2B (kaspersky.com)