Kaspersky
Question

Can not Deploy KES from KSC

  • 18 April 2019
  • 7 replies
  • 113 views

Hello Support,

First i am running Kaspersky Security Center AO Kaspersky Lab Version: 10.3.407
Kaspersky Security Center Network Agent (10.3.407)
Windows 10 Pro
Domain Environment Windows Server 2012 R2
All Laptops Joined Domain.
All Firewall Disabled.
All Laptops Setting the same.
Tired All Kind of Users still the same even if working users.
Restarted the Service still same.

I am getting this error when i install KES on laptop remotely from KSC Server.

Kaspersky Security Center Network Agent (10.3.407): Shared folder "\\IP\admin$" is unavailable for the following accounts:
Kas, \kas, .\Kas,\Kas, (Access is denied.) Cannot download the installation package using Network Agent because it is not installed on the target computer yet.

Why could be the possible reason of this error?

but at the same time, i can install on many other laptops with the same Windows version and same setting.

And where i can Download Kaspersky Security Center Network Agent (10.3.407) offline MSI Package.

7 replies

Userlevel 3
Badge +1
Hi,

At installation task please specify the account that has sufficient privileges to access KLSahre.
Badge
Network Agent is no more downloadable, you have to get it on KLshare folder of your server.
Probably you have to update your KSC to 10.5 or 11
Userlevel 5
Badge +1
Hi @Mohamed-Ibrahim
Welcome to the new Kaspersky Community.
As well as above posts.
You can try offline this way.
https://support.kaspersky.com/13688
Or via group policy.
https://support.kaspersky.com/10639
Thank you.
Userlevel 5
Badge +1
HI @Mohamed-Ibrahim
Yes well this can happen as it is trial an error figuring out what is wrong.
Okay let's try reinstaling the network agent.
https://support.kaspersky.com/12007
Additional"network agent" information
https://support.kaspersky.com/9289
Just a thought.
Hymn maybe make sure your "admin password" is the same on all devices.
So maybe on the deployment task, add your passwords old and new.
Thank you.
Network Agent is no more downloadable, you have to get it on KLshare folder of your server.
Probably you have to update your KSC to 10.5 or 11

How to Update it ??
Ok what about the Problem itself, Do you have any idea why i am getting this error ??
Hi,

At installation task please specify the account that has sufficient privileges to access KLSahre.

You think i didn't, I already can install on most of Laptops with the same account but i am still getting those errors on specify Laptops.
Hi @Mohamed-Ibrahim
Welcome to the new Kaspersky Community.
As well as above posts.
You can try offline this way.https://support.kaspersky.com/13688Or via group policy.https://support.kaspersky.com/10639Thank you.

Hi KarDip,
I have tried your methods but still the same Problem ..

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