Kaspersky
Question

After upgrade to version 12 service started end directly stop


Userlevel 1

Hello, After upgrade to version 12 service (kladminserver) started end directly stop... try change user account, reboot server.. service kladminserver no starting.
Log error:
Impossible de lancer le service "kladminserver". #1950 (209) Generic db error: "209 'Ambiguous column name 'nVisibilityTimeout'.{42000};' LastStatement='CREATE PROCEDURE grp_migration_export_host_attributes
@nRoot INT,
@nIdPrevious BIGINT,
@nIdLast BIGINT OUTPUT,
@nCount BIGINT OUTPUT
AS SET NOCOUNT ON
BEGIN

SET @nIdLast = 0;

INSERT INTO #grp_migrated_hosts_tmp (
nId,
strDispla...'"


and
Le service 'kladminserver' est arrêté à cause de l'erreur. #1950 (209) Generic db error: "209 'Ambiguous column name 'nVisibilityTimeout'.{42000};' LastStatement='CREATE PROCEDURE grp_migration_export_host_attributes
@nRoot INT,
@nIdPrevious BIGINT,
@nIdLast BIGINT OUTPUT,
@nCount BIGINT OUTPUT
AS SET NOCOUNT ON
BEGIN

SET @nIdLast = 0;

INSERT INTO #grp_migrated_hosts_tmp (
nId,
strDispla...'"

Thanks


14 replies

Userlevel 5
Badge +4

Hi,

 

Please provide us with GSI log from the server.

Thank you!

Userlevel 1

Thanks :-) annex GSI

Hello,

we have exactly the same problem.

Is there already a solution to this?

Thanks a lot

Userlevel 1

hello, no,  I created a case but I am waiting ....

Userlevel 1

Info:

Dear Mr. Rossier,

our development is working on this case.
If there are any news I will contact you.

Thank you.

Userlevel 1

fix issue: annex

 

Thanks Kaspersky support !

Thanks Kaspersky support!

Thanks yrossier for uploading the attachment and the support

is this fix only for mariaDB?

Can somebody tell me how apply this fix?

I’m facing the same issue but i’m not using MariaDB.

Userlevel 5
Badge +4

Hi @GLFI69 ,

Please create a request to https://companyaccount.kaspersky.com/ to get the correct script.

Thank you!

hi, although I was using a domain admin user, the fix did not have permission to access the DB.  Using the “Administrator” user I managed to apply the fix.

Thaks.

I have same problem and I was submitted in company account with number INC000011489557 please ASAP. Thx

same problem :(

INC000011525962

Hello

I have same problem

with this ticket number:

INC000011685862

 

Thank you.

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