Kaspersky
Question

Why does every page request goes via Kaspersky servers?

  • 18 August 2020
  • 8 replies
  • 262 views

Userlevel 2

I am using Kaspersky Anti-Virus 20.0.14.1085(I).

While using Firefox, I am observing every page request , it makes a call to Kaspersky server. 

 

Why does every page request goes via Kaspersky servers? What antivirus has to do between browser and web-server. 

I have only “Anti-Virus”, not “Internet-Security” product.

Is Kaspersky capturing all of my data?


8 replies

Userlevel 7
Badge +9

Hello @sudeep,

Welcome!

  • Please post a full screen image of  “using Firefox, every page request , makes a call to Kaspersky server” issue?

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +8

@sudeep Welcome. Can you please try this :

Kaspersky Settings > Additional > Network > Traffic Processing > uncheck “Inject Script” > reboot

Userlevel 2

@FLOOD 

sharing screenshot for reference.

 

Userlevel 7
Badge +7

Hi @sudeep,

this is a fictitious address used by the Kaspersky AddOn to communicate with KIS/KTS. The address is resolved on your computer, it doesn't go outside.

As @Berny wrote, you can prevent the 'contact' by deactivating the script injection. Then the KL addon loses parts of its function.
Settings->Additional->Network', disable 'Inject script into web traffic...'.

Userlevel 2

Made changes as suggested by @Berny 

Settings->Additional->Network', disable 'Inject script into web traffic...'.

Restarted the browser & later machine, still i can see GET request going out to kaspersky-lab.com

I want to stop this completly. Please suggest.

 

 

Userlevel 7
Badge +9

Hello @sudeep,

Welcome back!

Our results: 

Inject script into web traffic enabled

Inject script into web traffic disabled

 

  • The difference being the security indicator in your results. 

If you’ve:

  1. Confirmed KAV software requirements for all components?
  2. Done a full reset/refresh of Firefox?
  3. Done a KAV reset. 
  4. & if KAV is licensed, not Free, please log a request with Kaspersky Technical Support, follow the template image, Support will request a GSI & Windows Logs, they may request Traces run as the issue is replicated, images and a detailed history:

 

 

  • Please share the Support Team’s advice, with the Community, when it’s available?

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +4

Made changes as suggested by @Berny 

Settings->Additional->Network', disable 'Inject script into web traffic...'.

Restarted the browser & later machine, still i can see GET request going out to kaspersky-lab.com

I want to stop this completly. Please suggest.

 

 


Hello,

Do you install the KL browsers addone? Please try to disable to check this behavior.

Regards.

Plus try to clear cache in browser. Then retest the issue.

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