Kaspersky
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Where is "Ask user" option, Protection, File Anti-Virus, when virus is detected?

  • 5 April 2021
  • 2 replies
  • 22 views

I just installed the newest version of Kaspersky AV on my laptop, and under Protection, File Anti-Virus, there is no “Ask user” option.  It’s the same for Mail.  The only options are:

Select action automatically

Disinfect, delete if disinfection fails

Disinfect, block if disinfection fails

Block

 

I need an option where Kaspersky doesn’t decide without intervention what to do and I get notified when it detects a problem, but I can’t find it in the usual place.

 

Windows 10 64-bit

KAV 21.3.10.391

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Best answer by Schulte 5 April 2021, 21:10

Hello @Henderson, Welcome.


‘Ask User' is only available when 'Perform recommended actions automatically' is disabled.
But then additional queries may occur.

 

 

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2 replies

Userlevel 7
Badge +7

Hello @Henderson, Welcome.


‘Ask User' is only available when 'Perform recommended actions automatically' is disabled.
But then additional queries may occur.

 

 

Found it, thanks so much for the quick assist.

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