Kaspersky
Question

vonetframeHelp.dll detected as Heur:Trojan.Win64.Burden.gen and deleted every start.

  • 24 February 2021
  • 6 replies
  • 69 views

Very time i start my pc. kaspersky detects this file vonetframeHelp.dll as trojan and deletes it. 

The report says like this..

Result description :    Deleted
Type :    Trojan
Name :    HEUR:Trojan.Win64.Burden.gen
Precision :    Heuristic Analysis
Threat level :    High
Object type :    File
Object name :    vonetframeHelp.dll
Object path :    C:\Windows\System32
MD5 :    A32DEE3755EA0F3576E8AF9B0B9821EC

Why its recurring every time when i start my pc? Why not delete it permanently.?

thanks


6 replies

Userlevel 7
Badge +4

Welcome. For this issue, Tech Support will need logs. Please contact Tech Support, link is located near top of this web page.

Userlevel 7
Badge +4

Hello,

Could you kindly provide the sample via pm? If convience, Could you provide the Microsoft Autoruns log to here.

https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

File-->Save...

Regards.

Hello,

Could you kindly provide the sample via pm? If convience, Could you provide the Microsoft Autoruns log to here.

https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

File-->Save...

Regards.

attaching autoruns log

Userlevel 7
Badge +4

Hello,

Could you kindly provide the sample via pm? If convience, Could you provide the Microsoft Autoruns log to here.

https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

File-->Save...

Regards.

attaching autoruns log


Hello,

There are the files you need search:

C:\windows\system32\drivers\vonetframe.sys

C:\Windows\System32\vonetframeHelp.dll

Please copy them to your desktop and zip them before you upload them to any online file share site and PM me to download.

Regards.

I´ve experienced the same question. What can I do?

Userlevel 7
Badge +4

Welcome. Please contact Tech Support, link is located near top of this web page.

Reply