Kaspersky
Question

Updating Kaspersky Antivirus for ASUS?

  • 9 April 2019
  • 6 replies
  • 941 views

Hi, I did not purchase Kaspersky product.

I purchased asus motherboard and it got kaspersky for asus application. I installed that and got a 1 year free license. how ever I had Kaspersky Antivirus 2016 and this site suggested me to download 2019.

When i installed Kaspersky antivirus 2019 the license was gone. what should i do? can i upgrade the 2016 license to 2019?

Thanks in advance.

6 replies

Userlevel 7
Badge +3
Welcome. Can you pleasex specify some details about “the license was gone”. With a valid 2016 license you should be able to activate Kaspersky 2019. Please contact Tech Support https://center.kaspersky.com
Thanks for the quick reply. Well, I just downloaded the 2019 version from this site and installed it right away, then prompted to restart the computer, so i did, and now there is a red text "license is missing".
Userlevel 7
Badge +3
Please check this : https://support.kaspersky.com/13615
Userlevel 5
Badge +1
Hi, @Kazem.
As well as @Berny upper posts.
Just curious where your purchased the Mother board did they not give you a activation code? or maybe with a Kaspersky install CD, or did they not send you a activation link via email? as this usually is a promtional thing from the company where you Purchased the motherboard.
Any way i hope you get kaspersky 2019 activated.
Userlevel 5
Badge +5
Hello,@Kazem
Yes, for the ASUS share, the activation code is embedded in the distribution itself and is activated under certain conditions: https://www.asus.com/event/2016/mb/KL-ASUS-ROG/
You can get the latest version of the distribution package from ASUS technical support staff by contacting them: https://www.asus.com/en/support/
Userlevel 5
Badge +1
Hi @Friend
Thanks for those links,i had a idea it was like that,it is the same for other promotional tools also, can be a big headache getting them activated.
Hope @Kazem gets it sorted.

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