Kaspersky
Question

Unable to activate Kaspersky Anti-Virus. “The activation code does not apply to this application” “License: Not supported in your region”

  • 11 September 2021
  • 1 reply
  • 37 views

Hi I have purchased Kaspersky Anti-virus. However, the applications show the error message below when I enter the activation code. 

“The activation code does not apply to this application”

 

I have double check the name and license make sure I am entering the right activation code to the product.

 

In the Kaspersky portal. It shows  “License: Not supported in your region”. Does it mean the anti-virus does not support Hong Kong? Could someone pls help? Thanks.


1 reply

Userlevel 7
Badge +11

The activation code does not apply to this application” & “Not supported in your region”. 

Hello @Stella

Welcome!

  1. Please read & follow: "Activation code is invalid for this region" error & "Activation code is not suitable for this application" error → contact Kaspersky Technical Support.
  2. Please share the outcome with the Community, when it’s available?

Thank you:pray_tone3:

Flood:whale:+:whale2:

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