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Trojan-PSW.Win32.Fareit.dnzd


Dear Kaspersky Lab
 
I have been using KASPERSKY ANTI VIRUS LAST 12 YEARS.
 
My laptop has been seriously infected by following Trojans:
 

UDS:Trojan-PSW.Win32.Fareit.dnzd

HEUR:Trojan.Win32.Generic

  1. WHY KASPERSKY ANTIVIRUS CANNOT REMOVE OR QUARANTINE THESE RANOSOMEWARES?

Please give me solution how to remove these ransomewares.

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Best answer by Rajib 23 May 2021, 08:35

Berny, already solved. I found out the emails from inbox and gets completely deleted from system. and problem is solved. Thanks.

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8 replies

Уважаемая Лаборатория Касперского
 
Я использую АНТИВИРУС КАСПЕРСКОГО УЖЕ 12 ЛЕТ.
 
Мой ноутбук был серьезно заражен следующими троянами:
 

UDS:Trojan-PSW.Win32.Fareit.dnzd

HEUR:Trojan.Win32.Generic

  1. ПОЧЕМУ АНТИВИРУС КАСПЕРСКОГО НЕ МОЖЕТ УДАЛИТЬ ИЛИ ПОМЕСТИТЬ В КАРАНТИН ЭТИ RANOSOMEWARES?

Пожалуйста, дайте мне решение, как удалить эти вымогатели.

Do a file check and delete the folder with this virus, and after checking the files, do another one, just in case

Userlevel 7
Badge +8

@Rajib Welcome. Personally I should ask for assistance  from Kaspersky Technical Support:

https://my.kaspersky.com/techsupport#/requests/new 

 

Thanks afater70 and Berny for your valuable replies.

Userlevel 2
Badge

Thanks afater70 and Berny for your valuable replies.

Try using kaspersky rescue disk, as by definition, it removes viruses before startup.

Apal, how can we get Kaspersky rescue disc?

Userlevel 2
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Apal, how can we get Kaspersky rescue disc?

https://support.kaspersky.com/14227

You can visit above link for instructions or, you can take help by calling kaspersky support as you have a paid license. 

 

Userlevel 7
Badge +8

@Rajib If your issue is not fixed please see my post above, a Tech Support collaborator may need Logs to resolve your problem.

Berny, already solved. I found out the emails from inbox and gets completely deleted from system. and problem is solved. Thanks.

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