Kaspersky
Question

Timeout waiting for response from avp 21.3 service on boot in windows

  • 1 April 2021
  • 1 reply
  • 287 views

Hello,

I noticed windows taking extra boot time and checked the windows events log for any useful tips and found this. Later found that the service is associated with kaspersky.

 

Thanks in advance for helping me fixing the error.

 

 

Log Name:      System
Source:        Service Control Manager
Date:          01-04-2021 09:30:39
Event ID:      7011
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP21.3 service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7011</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2021-04-01T04:00:39.2045226Z" />
    <EventRecordID>49767</EventRecordID>
    <Correlation />
    <Execution ProcessID="732" ThreadID="17156" />
    <Channel>System</Channel>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">30000</Data>
    <Data Name="param2">AVP21.3</Data>
  </EventData>
</Event>


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1 reply

Userlevel 6
Badge +1

Hello @galloway!

Could you please create a request to Tech Support?

Thank you!