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Somehow it has been erased, I need to download, install and activate Kaspersky on another PC, I have multiple license. [Closed]

  • 5 June 2019
  • 1 reply
  • 642 views

I currently have Kaspersky on 1 computer and need to reinstall it on another computer as somehow it has been erased. I need to download the complete software under my current license. I have a license for 3 devices but only have the current one protected.
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Best answer by Flood and Flood's wife 5 June 2019, 14:29

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Userlevel 7
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Hello Oldpianoplayer,
Welcome!
  • Currently have Kaspersky on 1 computer - good
  • Need to install/reinstall on another computer - ok
  • Need to download the complete software under current license. - ok
  • License for 3 devices, only have current one protected - ok
Let's try to answer what I think may be the question:

  1. Download the software to the computer,
  2. Install,
  3. Reboot,
  4. Check software is installed,
  5. Signin to your MyKaspersky online account,
  6. Check "devices" status?
  7. Make sure the computer with the new software is showing "connected",
  8. Run manual update,
  9. Run a manual full scan: all clear: good to go👍
If any of the steps between 1 to 9 present any problems please post back with:
KAV version?
Computer (without KAV installed) Operating system, version, build?
And details of what's preventing 1 to 9 please?

If the info above does not help please post back with:
KAV version?
Computer (without KAV installed) Operating system, version, build?
And details of what the concerns are please, how you'd like us to help please?

* The software licence is activated (1st Computer), no further "activation" is required, simply install software on devices that require it & within the devices limit, in this case, the licence is for 3 devices, 1 computer has software installed, 1 computer needs the software & there's a remaining device allocation should it be needed.

Thanks so much!

Some reference doco:
https://help.kaspersky.com/KAV/2019/en-US/87342.htm
https://help.kaspersky.com/KAV/2019/en-US/60588.htm
https://help.kaspersky.com/KAV/2019/en-US/43556.htm
🙂