Kaspersky
Question

Slow to load during payment

  • 9 February 2020
  • 1 reply
  • 45 views

when paying for any online purchase the protected page come up but never loads .


1 reply

Userlevel 7
Badge +9

Hello @Cessna,

Welcome!

  1. Does the issue happen irrespective of browser used?
  2. Is the “protected page slow to load, never loads ” a new issue or has always existed? 
  3. What is the System default browser?
  4. If KAV is paused or exited, does  “protected page slow to load, never loads ” issue continue?
  5. Have you uninstalled & reinstalled KAV?
  6. Is KAV licensed?

Please let me know?

Thank you:pray_tone3:

Flood:whale:

Resources:

Website displays incorrectly or does not open

 

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