Kaspersky
Question

Scheduled scan won't run

  • 13 December 2019
  • 1 reply
  • 7611 views

I set the Full Scan schedule to every day. Tried to run at different time like 1am and 10am. However, it never run at the set time.

When I checked the Detailed Report, it showed that it did run but at random time. One at 10:19pm. One at 12: 20am. And both of them got cancelled midway through automatically.

For the setting of Scan Schedule, I did check both options of “Run scheduled scan on the next day if computer is turned off” and Run scheduled scan only when screensaver is active or computer is locked”.

Can anyone please help me on this? Thanks!


1 reply

Userlevel 7
Badge +11

Hello  @ningbaby,

Welcome!

:one: For my understanding,  “Run scheduled scan only when screensaver is active or computer is locked”, is selected? Is that correct? 

If “yes”:

:one: Is Screensaver enabled?

:one: b  Does the screen ever lock? 

:two: Have you tested the sheduled, daily FullScan with Windows in SafeMode? 

:three:  Is the sheduled, daily FullScan issue new or has always existed? 

:four: When the FullScans were cancelled at 10:19pm & at 12: 20am, was anyone using the computer?

Please tell us:

Please post back?
Thank you

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