Kaspersky
Solved

restart loop error in installation

  • 15 April 2021
  • 3 replies
  • 81 views

hello

hello The application gives an error when installing!

And after restarting a few times, it still did not install !

Is there a way to install ؟

 

I restarted Windows several times.

thank you:pray_tone2:

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Best answer by Wesly.Zhang 16 April 2021, 11:21

Hello,

Could you use AVP remover tool to clean up some leftover file or other object maybe lead to this issue.

https://support.kaspersky.com/1464

After do that, Please reboot your machine and install the product again. Any better?

Regards.

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3 replies

Userlevel 7
Badge +4

Welcome. Please contact Tech Support, link is located near the top of this web page. 

Userlevel 7
Badge +4

Hello,

Could you use AVP remover tool to clean up some leftover file or other object maybe lead to this issue.

https://support.kaspersky.com/1464

After do that, Please reboot your machine and install the product again. Any better?

Regards.

Hello,

Could you use AVP remover tool to clean up some leftover file or other object maybe lead to this issue.

https://support.kaspersky.com/1464

After do that, Please reboot your machine and install the product again. Any better?

Regards.

Hi, the problem is solved.  Thanks for everyone's help:pray_tone1:

 

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