Remote computer access w/Kaspersky Internet

I have a Win 10 OS and remote into a different computer. My Kaspersky Internet software will not allow me to see the remote screen. If I disable the web anti-virus function in Kaspersky then I am able to remote in.
This has been ongoing issue.
Any ideas?

2 replies

Userlevel 7
Badge +8
Welcome. Can you please specify :
> which remote control application ?
> which Kaspersky version ?
Userlevel 7
Badge +5

Hello @Patrick 

Was your problem solved? Please let us know the result. Thanks in advance.