Printer issues

  • 21 November 2020
  • 3 replies

Hello. I run a Windows 10 programme on my laptop, AcerAspire E1-570. The latest update appears to have removed the capacity to print anything when using the Kaspersky Antivirus  (such as bank statements) which has not been an issue previously. I have checked my wireless Brother MFC J6910DW is properly connected to my computer and it is. A prior issue with printing with Kaspersky in action was identified (2013) and a patch initiated in 2015. Can I use this patch to correct the position now?

3 replies

Userlevel 7
Badge +8

@Muddling Welcome. Which Kaspersky Antivirus version are you actually running ?

Thanks Berny for your quick response. I am running Kaspersky Total Security. Muddling

Berny. I regret this has not resolved the problem. Many thanks. Muddling

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