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KAV is blocking my computer sounds [Closed]

  • 26 June 2019
  • 1 reply
  • 711 views

Hi,

I am running windows 10 pro and whenever I run KAV for a scan it blocks my system sounds so I hear no music anymore! I have to reset the computer to get my audio back. It blcoks also the video I am watching at Youtube!

Any help

Thank you
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Best answer by Berny 26 June 2019, 06:48

Welcome. Please try this :

> uninstall KAV > reboot

> install KAV 2019 > update databases > reboot



If no fix , please provide a GSI Log https://forum.kaspersky.com/index.php?/topic/915-how-to-help-us-help-you-with-a-log-of-your-system/
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Userlevel 7
Badge +8
Welcome. Please try this :
> uninstall KAV > reboot
> install KAV 2019 > update databases > reboot

If no fix , please provide a GSI Log https://forum.kaspersky.com/index.php?/topic/915-how-to-help-us-help-you-with-a-log-of-your-system/