Kaspersky
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Kaspersky is blocking a legal update of Flight simulator 2020

  • 14 April 2021
  • 6 replies
  • 93 views

Hello,

Kaspersky is blocking a legal update of Flight simulator 2020.

Please could you correct your database as this probleme seems global or offer a workaround solution.

PDM: Exploit.Win32.Generic.nblk

thx!

BR;jm

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Best answer by Danila T. 14 April 2021, 12:41

@jmit hello!

Problem already fixed. Please update base of our product.

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6 replies

Userlevel 7
Badge +9

Hello @jmit

Welcome!

  • Is there a reason you’ve created two identical topics? 
  1. Read before you create a new topic!
  2. False-positive? Flight Simulator 2020 - PDM:Exploit.Win32.Generic.nblk, run a Database update & shutdown the machine using Shutdown, not Restart,  power on, login, recheck? 

 Thank you:pray_tone3:

Flood:whale: +:whale2:

Sorry. it is an error on my side (press twice the submit button). I will try to remove one of the two. /jerome

 

Userlevel 7
Badge +5

@jmit hello!

Problem already fixed. Please update base of our product.

@Danila T.   NOT true.  The problem has returned.  The problem began with the latest update.

Userlevel 7
Badge +9

Sorry. it is an error on my side (press twice the submit button). I will try to remove one of the two. /jerome

 

 Hello @jmit/Jerome, 

Thank you!

Only Moderators & Community admin have authority to delete Community members topics. 

They have kindly done so. 

Thank you:pray_tone3:

Flood:whale: +:whale2:

Userlevel 7
Badge +5

@Danila T.   NOT true.  The problem has returned.  The problem began with the latest update.


Please see:

and

If you have this problem, then follow these steps:

 

  1. Update base of our product again.
  2. Enable trace files. how to get
  3. Reproduce problem (need run game again and reproduce detection).
  4. Disable trace files.
  5. Please submit a ticket to technical support via https://my.kaspersky.com/en/support and send me the incident number via PM. 

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