Kaspersky
Products
Support go
Community
Personal Account go
Check a file or link
Kaspersky Club go
Kaspersky Education go
Beta Testing
back back
support
Home Support
Business Support
Virus Fighting
back back
kaspersky club
Россия и СНГ
Global
back back
kaspersky education
Бесплатный образовательный портал
Free educational videocourses
back back
Personal Account
My Kaspersky
KSOS Management Console
CompanyAccount
Solved

Full scan is very slow

J

I have a problem with my Kaspersky free full scaner.
It worked well but now it’s very slow.
please help

icon

Best answer by richbuff 5 July 2020, 18:10

0.75 TB of material can take 20 hours to scan, maybe. Subsequent scans should be faster. 

View original

11 replies

Wesly.Zhang
Rank
Userlevel 7
Badge +4

Hello, @January@surendra@nnnraj 

Could you set the exclusion rules for *.zip, *.rar, *.cab, *.7z, *.msi, such Archive file or installation file in exclusion.

Any better after that? If AV engine scan archive file. It need decompress file to a place (KL temp folder\tempio) to scan, this need huge resource to scan, so the speed will very slow.

In this case, If you exclude these type files, the performance of scan will improve a lot, You can try it.

Regards.

Go! The world !!! ? Our CD8/CD4 T & Antibody created by B lymphocytes are on their way to destroy the Coronaviruses.? Forum Moderator China. Did it answer your question? Mark it as solved! If I don't reply your topic or post for a long time, Please send me a PM include your post or topic URL to notice me, Thanks.
Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @surendra,

Welcome!

11.2.1 is not yet supported, refer KIS/Mac Hardware and software requirements

According to @Danila T. 

“Device with M1 not supported. Support will be implemented in build 21.1. Release date Q1-2021”

Thank you:pray_tone3:

Flood:whale: +:whale2:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
S

I have two problems .

  1. Kaspersky couldn't detect searchlee virus and but small virus detectors found it.
  2. Scan is very slow it took almost 8 hrs just to scan 300 GB of data. 
  3.  my details. 

     

Berny
Rank
Userlevel 7
Badge +8

@nnnraj Please see this Kaspersky Support article https://support.kaspersky.com/common/error/other/14825

Forum Moderator France & BeNeLux - Did it answer your question? Please mark it as "Best Answer” | Est-ce la réponse à votre question? Marquez-le comme résolu | Is dit het antwoord op uw vraag? Markeer het als opgelost | Errare humanum est.
N

Hi, my full system scan has been running for over 30 hours and still, only 55% of it is complete. My RAM is 16 GB and total storage is around 1 TB. What could be the issue here?

J

Thanks for the help!:heart:

A

Try to use checkdisk tool for the drive (chkdsk x: /f /r)

Next defrag the drive, then retest the issue.

N

This is ok to take a long time to scan

R
Rank
Userlevel 7
Badge +4

0.75 TB of material can take 20 hours to scan, maybe. Subsequent scans should be faster. 

Did a post answer your question? Please mark the post as Best Answer ! Additional resources are linked at the top of this forum page, and in the Community Knowledge Base, located near the top of the main forum page.
J

Welcome. How slow is it? Weeks? Days? Hours? How large is your drive? How much drive space is used? Please tell us something about your system and its specifications. 

So it’s running for 8 hours now and I only have 40% .  It says that it needs 11 hours to complete.

I have only one drive and it’s 929GB big.81% of the space is taken.
My RAM is 8 GB
 

R
Rank
Userlevel 7
Badge +4

Welcome. How slow is it? Weeks? Days? Hours? How large is your drive? How much drive space is used? Please tell us something about your system and its specifications. 

Did a post answer your question? Please mark the post as Best Answer ! Additional resources are linked at the top of this forum page, and in the Community Knowledge Base, located near the top of the main forum page.

Reply


 Utilities