Kaspersky
Question

Files keep reverting to "read only"

  • 6 January 2021
  • 4 replies
  • 138 views

I paid for my copy of Kaspersky two days ago. Since then, all files on my computer are reverting to “read only.” When I attempt to trouble shoot, I get a prompt that says “your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk.”

This is my own PC - I am the helpdesk. 

Trouble shooting again online says that it is my third party anti-virus that is causing this issue and that I should delete? 

I’m using Windows 10


4 replies

Userlevel 7
Badge +3

Hi,

Welcome.

It is not kaspersky problem but windows rights owner…

Please do SOLUTION 1 it is easier https://windowsreport.com/folder-reverting-to-read-only/

Solution 2 is for experienced users.

Let me know if  it was helpful.

Unfortunatly I tried the methods listed in the link. I've completed a restart and the issue still exists. 

Userlevel 7
Badge +3

And are you tried Solution 2?
Also when you installed kaspersky then you have problems?

You can try restore your windows (restore point if are enabled and creating).. If you dont know how let me know  i will clarify it.

I am having the same issue after installing Kaspersky Cloud

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