Kaspersky
Question

Epson L360 printer can't print out after installation Kaspersky Anti-Virus 21.2.16.590

  • 21 November 2020
  • 3 replies
  • 104 views

Epson L360 printer can't print out after installation Kaspersky Anti-Virus 21.2.16.590

Stop Protection & can print out normally 

There is no firewall setting & port to be allow 
How can fix it 


3 replies

Hello,

i am facing the same problem as you. I saw somewhere in the forum that this question was already asked and answered, but the answer was in a private message. The moderator, who answered the question was Berny. So let´s hope that he/she will see this post and hopefully answer to us as well : )

Hello,

this is the third post that is somehow related to Printers being unable to prints while Kaspersky is on. The computer prints just fine, when Kaspersky is turned off, but when it is on - either it does not print or as Jihyo said, it prints weird.

Userlevel 7
Badge +8

@antiTrojan. Please go to Settings > Firewall > Network and check select “Local “ or “Tusted”  for your printer.

 

Also  : Clarification concerning your quote “the answer was in a private message”,
i don’t provide suggestions or  assistance in Private Messages :thinking:

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