Kaspersky
Question

3 different computers, yet two automatically upgraded Kaspersky, one has not auto upgraded.

  • 9 January 2021
  • 6 replies
  • 90 views

I am getting confused here

 

I am licensed to run Kaspersky for three different computers, desktops and two laptops

 

Yet, my desktop and one of my laptop doesn’t get the updated UI like one of laptop do

 

I don’t know what version of anti-virus I am using on either


6 replies

Userlevel 7
Badge +3

Hi,

Welcome. 

Updated GUI? What means updated GUI maybe probably new version of kaspersky but version is?? 

Please check version on all 3 devices. 

How do I check the version on each computer?

 

Dont worry, I’ve found out

Two say 20.0.14

The newer GUI says 21.2.16.590(b)

Userlevel 7
Badge +3

Yes as you wrote newer Version is 21.2.16.590.

If you wish you can uninstall older Version 20.0.14 do restart PC and after that download and install Version 21.2.16.590.

Thanks it worked, but I was a bit confused as to why one got automatically updated, while the others were not auto updated

Userlevel 7
Badge +3

No problem youre welcome..

Sometimes it depends by region... Maybe hardware etc… hard to say... These 3 devices are in same region? 

I never upgraded via program update.. I do always uninstall and install clean version not over older Version. 

 

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