Kaspersky
Question

Finding eFax Messenger.exe as a trojan

  • 4 August 2021
  • 2 replies
  • 40 views

Is blocking access eFax Messenger.exe says it is PDM:trojan.win32.Generic it is a electronic fax program used to send and receive faxes and is not a trojan

 

C:\Program Files (x86)\eFax Messenger\eFax Messenger.exe

 


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2 replies

the program C:\Program Files (x86)\eFax Messenger\eFax Messenger.exe is our electronic fax software program. When I went to send a fax I went to load the desktop software and I was prompted that the program was a trojan and was now being Blocked.

I repaired the install and before running it again I added the eFaxMessenger.exe to the trusted programs so it would allow me to send a fax.  Now the software works, but not sure why it was found to be a trojan

It is pretty much that simple

 

Ray Fagullar

Userlevel 7
Badge +9

@RJFagullar Welcome. Can you please provide more details