Kaspersky
Question

Kaspersky Anti-Ransomware Tool window popping-up multiple times during the day

  • 18 March 2021
  • 8 replies
  • 227 views

After automatically updating Kaspersky Anti-Ransomware Tool for Business on my pc, the application windows pop-ups multiple times on the screen during the day. I close it and, after an hour or so, it comes back.
It’s becoming really annoying.

I understand this is a free tool and you want me to buy something, but having it reminded every hour is really too much.

I’m using your tools for several years and this is the first time it happens.
I checked the settings and there’s no way there to prevent it from happen.

For your information, I’m using Window 7 Professional.

 

Can you help?

Thank you!


8 replies

Userlevel 2

I’m also experiencing this problem.

Userlevel 1

me too on many computers

I am also having this constant, extremely annoying problem, so I uninstalled KART and downloaded your setup file to reinstall it, but the setup file doesn’t work. It says installation failed. I tried both Home and Business with the same result. I had Business installed.

Userlevel 2

Hi, All!

 

Can you say, please, what messages from product appears very often?

 

Thanks.

this:

 

Userlevel 2

Hi, mickle!

Does your computer with product has internet connectivity? This message is appeared when product try to get updates and cannot connect to web server in internet.

 

Thanks.

Связь с интернетом есть, но она не всегда стабильная. Если с этого окошка сразу пойти в прокси-настройки и проверить, она говорит, “все ок”.
Добавьте галочку “не показывать больше” или увеличьте тайм-аут определения связи с интернетом. Если это возможно. Но лучше галочку.

Userlevel 2

Thanks for your feedback! We will add the option “Do not show this message again” for these balloons in upcoming product updates.

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