Kaspersky

Kaspersky Endpoint Security 11.x for Windows


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How to collect traces for troubleshooting Kaspersky Endpoint Security 11.x for Windows

Okay so you have installed kaspersky Endpoint Security 11+ and Kaspersky Security Center 10+ and the software is not working correctly for you and have tried adjusting settings to no avail in getting things sorted out.

So now you need to put in request to Technical support for assistance, this article in "url" below will show you how to "collect traces" for Kaspersky Endpoint Security 11+, for trouble shooting issues.
https://support.kaspersky.com/14364

The "url" below will show you how to "generating traces" via "registry keys"
https://support.kaspersky.com/14458#block5

There is another thing that will help Technical support and that is with Kaspersky Security Center 10+, in how to "enable traces" on the Kaspersky Security 10 "windows server"
https://support.kaspersky.com/12659

Thank you.


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