Before you post a new topic in the Kaspersky Community Forum, please read the Community rules.
When creating a topic, be sure to specify:
- Version of your operating system (How to find the version of your operating system).
- Name and version number of the Kaspersky application (How to find the name and the version number of a Kaspersky application).
- Explain in details the nature of your problem.
- If necessary, attach a screenshot of the problem (How to take a screenshot).
This will help to identify the problem more quickly and provide solution for you.